Kamis, 09 Juni 2016
In An Effort to understand the root causes of poor decisions making, we looked at 360-feedback data from more than 50,000 leaders and compared the behavior of those who were perceived to be making poor decisions with that of the people perceived to be making very good decisions.
We did a factor analysis of the behaviors that made the most statistical difference between the best and worst decision makers. Nine Factor
emerged as the most common paths to poor decision making. Here they are in Order from most to least significant.
1. Laziness
This showed up as a failure to check facts, to take the initiative, to confirm assumptions, or to gather additional input. Basically, such people were perceived to be sloppy in their work and unwilling to put themselves out. They relied on past experience and expected result simply to be an extrapolation of the past.
2. Not anticipating unexpected events
It is discouraging to consistently consider the possibility of negative events in our lives ,and so must people assume the worst will not happen . There is excellent research demonstrating that if people just take the time to consider what might go wrong ,they are actually very good at anticipating problems. Many people get so excited about a decision they are making that they never take the time to do that simple due-diligence.
3.Indecisiveness
when faced with the complex decision that well be based on constantly changing data,it's easy to continue to study the data,ask for one more report,or perform yet one more analysis before a decision gets made. when the reports and the analysis take much longer than expected ,poor decision makers delay ,and the opportunity is missed. It takes courage to look at the data ,consider the consequences responsibly,and then move forward.
4.Remaining locked in the past.
some people make poor decisions because they get used to approaches the worked in the past and tend not to look for approaches that will work better . Better the devil know .but ,too often ,when a decision is destined to go wrong ,it's because the old process is based on assumptions that are no longer true. poor decision makers fail to keep those base assumptions in mind when applying the tried and true.
5.Having no strategic alignment
Bad decisions sometimes stem from a failure to connect the problem to the overall strategy.In the absence of a clear strategy that provides context,many solutions appear to make sense. When tightly linked to a clear strategy,the better solutions quickly begin to rise to the top.
6. Over-Dependence
Some decisions are never made because one person is waiting for another, who in turn is waiting for someone else's decision or input. Effective decision makers find a way to act independently when necessary.
7. Isolation
Effective decision making recognizes that involving others with the relevant
knowledge, experience, and expertise improves the quality of the decision. Sometimes people lack the necessary networking skills to access the right information. Other times, we've found, people do not involve others because they want the credit for a decision. Unfortunately, they get to take the blame for the bad decisions, as well.
8. Lack of technical depth
When decision makers rely on other's knowledge and expertise without any perspective of their own, they have a difficult time integrating that information to make effective decisions.
We continue to find that the best executives have deep expertise. And When they still don;t have the technical depth to understand the implication of the decisions they face, they make it their business to find the talent they need to help them.
9. Failure to communicate
Some Good decisions become bad decisions because people don't understand- or even know about - them. Communicating a decision, its rationale implications, is critical to the successful implementation of a decision.